All of your payments—including deposits, trials, events, coaching or course payments —are non-refundable. Why? Two reasons. Firstly, we sell online products and trainings, that are full of over 20 years of our knowledge, experience and time. And that also come with hours of our hands-on help, time and energy. And none of these things can be returned. Secondly, because I know from personal experience how easy it can be to second-guess yourself and your instincts. How those voices can pop into you head and talk you out of doing “scary” things when you know those scary things are going to help you achieve your scary goals. How easy it is to say, “Oh, no, I don’t really need this”, “I probably should keep trying to DIY it for a bit longer” or “Eek.. I’m so busy! Oops! Changed my mind! So I’m doing the thing you are investing in to do. I am helping you to keep your commitments by putting my foot down and saying, “Nope. None of that.” Susan Hyatt said it best, “When you buy a ticket to a Beyoncé concert, and then decide you don’t feel like going, or it’s too far to drive, or you can’t find a babysitter, or whatever… what happens? You don’t go. You stay home. You miss out. Are you going to write an email to Beyoncé and ask for a refund? Hell no. Beyoncé isn’t refunding your money just because you decided not to show up, or mismanaged your schedule, or whatever. That was your choice. I believe you should always treat other business women how you would like to be treated. Respect your time. Respect mine. And respect the decision you already made, to invest in yourself, your business and your future. Any questions before you commit? Email firstname.lastname@example.org Kellie and her super star team x PS – We are super proud of the value and quality of our programs, courses, and products. We’ve poured our hearts, soul, blood, sweat and tears into them. But what we are trying to say is that we have done the work, but at the end of the day the results you get are always going to be up to you. Up to whether you commit, you show up fully and you do the work.